Why is my child's location not updating in the FamilyOrbit app?

In iOS 13 and above, Apple has implemented changes that require users to manually enable background location tracking for the Family Orbit app. To ensure continuous location tracking, follow these steps:

1. Open the iPhone's Settings.
2. Navigate to Privacy > Location Services.
3. Find 'FamilyOrbit' in the list and select 'Always' to enable background location tracking.

If this setting is not turned on, the app won't fetch background location data.

Moreover, if your child taps the option to turn off location sharing, the app will stop sending location updates. To resolve this:

1. On the child's iPhone, go to Settings.
2. Scroll down and tap on 'FamilyOrbit.'
3. Set the Location Services option to On, and ensure all other options are also On.
4. Run the FamilyOrbit app once to sync to the new location.

To prevent your child from turning off location or removing the app, consider utilizing Apple's Restrictions features. Learn more about these features here: https://support.apple.com/en-us/HT201304.

If you encounter issues, such as your child's location not updating, these steps should help address the situation and ensure the proper functioning of the FamilyOrbit app on iOS 13 and above.