How can I permanently delete my Family Orbit account?

To delete your Family Orbit account, follow the steps below based on the platform or device you are using:

Via Web Panel:

1. Log in to Your Account:

   • Visit the Family Orbit Web Panel and log in with your credentials.

2. Go to Account Settings:

   • Once logged in, navigate to the Account Settings section.

3. Select Delete Account:

   • Scroll down to find the option to delete your account.
   • Click Delete Account and confirm your choice when prompted.

Via Mobile Apps (Parent App):

1. Open the App:

   • Launch the Family Orbit Parent App on your device.

2. Access Account Settings:

   • Tap the More tab.

3. Choose Delete Account:

   • Scroll down and tap Delete Account. Follow the on-screen instructions to complete the process.

Important Notes:

• Uninstall the App: Before deleting your account, ensure you uninstall the Family Orbit app from all your child’s devices. This will stop any further data syncing or monitoring.
• Subscription Cancellation: Deleting your account does not cancel your subscription. To prevent recurring charges, make sure to cancel your subscription first. Learn how to cancel your subscription here.
• Data Removal: Once your account is deleted, all associated data will be permanently removed and cannot be restored.
• Support Assistance: If you encounter any issues during the process, contact the Family Orbit support team for help.