How Can I Sign Out a Child's Profile from a Device?

Only parents can sign out a child's profile from a device using the online control panel. Follow these steps to sign out a child's profile:

1. Log in to the Online Panel

   • Visit the Family Orbit Control Panel and log in with your parent account credentials.

2. Navigate to 'My Family'

   • Click on the 'My Family' option in the top-right menu.

3. Select the Child's Profile

   • Locate the child whose profile you want to sign out. Click the 'Settings' button next to their name.

4. Access the 'Account' Tab

   • In the new 'Settings' window, navigate to the 'Account' tab.

5. Initiate Force Signout

   • Click the 'Force Sign out' button and confirm your action.

6. Wait for Confirmation

   • The child's status will change to Signing Out... Wait for the child's device to connect and confirm the signout request. Once completed, the status will update to Signed Out.

Note:

• This process applies to the Family Orbit app installed on a child’s Android or iOS device.
• It does not apply to other monitoring methods like iCloud Log Retrieval or WiFi Sync.

If you encounter any issues, contact support for further assistance.