Please watch this video to learn how to install Family Orbit Desktop App on your macOS:
You can download the Family Orbit Desktop App from your control panel or send us a support request to get the setup. Once downloaded, simply open the DMG file, and drag the Family Orbit app to "Applications" folder.
Now open "Applications" in Finder or launch the "FamilyOrbit" app from the Launchpad. You will see the Sign Up / Sign In screen like below:
Enter your Family Orbit account email address and password, (the same you use to login to the online panel) here. And click on Sign In.
If you do not have an account with Family Orbit, you can create an account from the Sign Up section. Please note you must get a key from us before you can sync logs. You can get the key here: https://www.familyorbit.com/pricing.php
Note: We advise you set the auto sleep of your computer to Never to allow Family Orbit to sync logs in the background. Open System Preferences and go to Energy Saver. In the Power Adapter tab, set the Computer sleep timer to Never.