Family Orbit Support

General

• FAQ

  • What is Family Orbit?
  • Does Family Orbit support my phone?
  • Does the app drain phone battery?
  • Do I need an internet connection to use Family Orbit?
  • How many members can I add?
  • Do parents and children have different rights to managing the account?
  • How do I add a new member in the Family Orbit account?
  • How do I delete my Family Orbit Account?
  • How do I sign out from the Family Orbit Account?
  • Why can’t I see updated location data for a member’s phone?
  • How do I see my family members’ real-time location?
  • How do I view the location history of other members of my family?
  • What is Send Panic Alert?
  • How does Panic work?
  • When and how should I use the Check in feature?
  • How do I set up Geo-fencing?
  • How do I request a Pick Up?
  • How do I set up Speed Alerts?
  • Can I hide my location and contents from other family members?
  • Is it possible to chat via Family Orbit?
  • Where are the pictures that I’ve sent to family members saved?
  • Does my child have to have their own e-mail account?