Skip to main content
Family Orbit Support Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Family Orbit Support
  2. Getting Started

Getting Started

  • How to schedule Remote Assistance from Support team?
  • How can a child profile be signed out of a device?
  • Where can I find the help guide?
  • What is Family Orbit?
  • Does Family Orbit support my phone?
  • I have an Android, but my child has an iPhone or iPad, will this app work for our family?
  • I have an iPhone, but my child has Android, will this app work for our family?
  • From Where can I monitor my kids?
  • Will my child know that I’m using Family Orbit?
  • Do you have an app for the Parents?
  • I accidentally deleted my account, what should I do now?
  • How to reset my password?
  • How long are my logs saved?
  • Does my child have to have their own e-mail account?
  • Where are the pictures that I’ve sent to family members saved?
  • Why can’t I see updated location data for a member’s phone?
  • How do I sign out from the Family Orbit Account?
  • How do I add a new member in the Family Orbit account?
  • Do parents and children have different rights to managing the account?
  • How many members can I add?
  • Does the app drain phone battery?
  • Do I need an internet connection to use Family Orbit?
Family Orbit Support